Returns and refunds

We want you to be happy with your order. If something isn’t right, here’s how we handle returns and refunds:

 

Returns

  • You may return items within 7 days of delivery.

  • To be eligible for a return, the item must be unused, in its original condition, and in the original packaging.

  • Customers are responsible for the return shipping costs.

 

 

Refunds

  • Once we receive and inspect the returned item, we will notify you and process your refund.

  • Refunds will be made to your original payment method within 7 business days after approval.

  • Shipping costs are non-refundable.

 

 

Exchanges

  • At this time, we do not offer direct exchanges. If you would like a different item, please return your original order for a refund and place a new order.

 

 

Non-Returnable Items

The following items cannot be returned or refunded:

  • Digital downloads

  • Sale or clearance items

  • Gift cards

 

 

Lost Mail

  • If you selected letter shipping without tracking, we unfortunately cannot be held responsible for lost or delayed mail.

  • For added security, we recommend choosing a tracked shipping option at checkout.